Return of equipment or merchandise:
In the event that you are
dissatisfied with anything you
purchase from us, excluding special
orders, simply return the item for a
full credit, replacement or refund
within 30 days of receipt! There’s
no hassle, no "third degree", no
worrying about getting a refund.
However, in
order for us to issue you a refund,
we must have all such items returned
within 30 days of purchase. When
returning equipment, items must be
in new condition and returned in
their original packaging. New
equipment should be tested for a few
minutes in a controlled environment
before normal use. We reserve the
right to deny claims on equipment
not returned in original condition
and/or original packaging. Please
call us for specific instructions.
1-866-885-7847.
Return of
equipment acquired through the
RugBadger.com 7 day "no money" free
trial:
If you were sent any equipment from
RugBadger.com through the 7 day no
money" free trial, you have seven
days to decide if you want to send
it back. After the 7 days no returns
will be accepted an your credit card
will be charged the full amount.
Damage in
Shipment:
All claims for material damaged in
shipment must be reported to the
delivering carrier; U.P.S. driver,
truck driver, etc. Please retain the
original carton as it is often
needed as part of a claim
settlement.
Shortage of
Merchandise:
In the event that you receive an
order that shows an item shipped,
but the item (s) are not in the box,
please notify us immediately or in
as timely a manner as possible. |
